Privacy Policy

Introduction

FFJuice operates ffjuice.com (the “Site”). This Privacy Policy explains how we collect, use and protect information from your use of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Contact and account information. When you join our waitlist or create an account, we collect your email address and any name you provide.

Order and shipping information. When you place an order, we collect your name, shipping address, billing address and payment information. Payment details are processed directly by Stripe and Shopify and are not stored on our servers.

Usage data. We automatically collect information your browser sends when you visit the Site, including IP address, browser type and version, pages visited, time spent on pages and referring URLs.

Cookies and tracking. We use cookies and similar tracking technologies to support site functionality, analyze usage and serve relevant advertising. You may disable cookies in your browser settings, though some site features may not function correctly.

How We Use Your Information

• To fulfill orders and communicate about them
• To send waitlist and launch notifications you have signed up for
• To send marketing communications (you may opt out at any time)
• To analyze and improve Site performance and user experience
• To serve relevant advertising on third-party platforms
• To detect and prevent fraud or abuse
• To comply with legal obligations

Service Providers

We work with the following third-party service providers who may access your personal data only as necessary to perform services on our behalf:

Shopify. Powers our online store and processes order data. See Shopify’s privacy policy.

Stripe. Processes payments. Card details are handled directly by Stripe and are not stored on our servers. See Stripe’s privacy policy.

Google Analytics. Tracks Site traffic and usage patterns. Data is shared with Google in accordance with their policies. You may opt out via the Google Analytics opt-out browser add-on.

Google Ads. We use Google Ads to serve advertising. Google may use cookies and your Site activity to show you relevant ads. See Google’s privacy policy.

Meta (Facebook) Ads. We use the Meta Pixel to measure ad performance and serve relevant advertising on Facebook and Instagram. See Meta’s privacy policy.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, to fulfill legal obligations, resolve disputes and enforce agreements. Order records are retained as required by applicable law. You may request deletion of your personal data by contacting us at the address below.

Data Transfer

Your information may be transferred to and processed on computers located outside your state or country where data protection laws may differ from your jurisdiction. By using the Site, you consent to this transfer. We take reasonable steps to ensure your data is treated securely in accordance with this policy.

Disclosure of Data

We may disclose your personal data if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users.

In the event of a merger, acquisition or sale of assets, your personal data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

Security

We use commercially reasonable measures to protect your personal data, including encrypted connections (HTTPS) and secure payment processing through Stripe. No method of transmission over the internet is 100% secure. You use the Site at your own risk and should report any suspected security issues to the contact address below.

CCPA Rights (California Residents)

California residents have the right to request disclosure of the categories and specific pieces of personal information we have collected, the sources of that information, the business purposes for collection, and any third parties with whom it has been shared.

You may also request deletion of your personal information (subject to certain exceptions) and opt out of the sale of personal information. We do not sell personal information.

To exercise these rights, contact us at the address below. We will not discriminate against you for exercising your CCPA rights.

Children’s Privacy

The Site is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information, contact us and we will remove it promptly.

Links to Other Sites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated date. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact

Questions about this Privacy Policy should be directed to hello@ffjuice.com.